IT Capabilities A telemarketing agency without IT capability is like a horse without a carriage and, of course, we have the capabilities you would expect and demand. All of our operators are fully trained to operate our bespoke data capture software which is centred on Microsoft Access and provides a level of flexibility second to none in the business. Our operators can dial direct from screen over ISDN lines to ensure utilisation of the latest digital technology and we are planning for a camera connect ability which will allow your clients to see, as well as hear, our operators thus adding even more credibility to the service we offer. We fully utilise the Post Office Address File online to ensure immediate and accurate address verification with all our "direct to screen" projects. We offer a web and email service to interact with our clients telesales & telemarketing campaigns. Finally we operate a fully integrated audio visual electronic supervisory overlay, to ensure not only high quality output and complete customer satisfaction, but also a degree of "on the job" project development, which equals any in the industry. In other words we offer an IT capability which is more comprehensive than you might expect or demand.